Core capabilities

What the platform does

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Data integration layer

Connects to the CRM, analytics, HR, logistics, finance, and e-commerce systems your business already uses, so conversations are grounded in real, current data.

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Access controls

Every question and action respects existing roles and permissions, so users only see and change what they are already authorized to.

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Workflow logic

Requests can trigger multi-step workflows โ€” not just answers โ€” so a conversation can end in an update, a report, or a completed task.

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Conversational interface

A single natural-language entry point replaces dashboards, forms, and long documents across every connected system.

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LLM-as-a-judge evaluation

AI-generated outputs are checked for accuracy, completeness, and relevance across financial and e-commerce domains before they reach end customers.

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Internal quality tooling

The same evaluation layer supports our internal team's multi-project testing, prompt benchmarking, and quality workflows.

Example flow

From a typed question to a finished action

Ask in plain language

"Summarize this account's activity over the last quarter" replaces navigating a CRM dashboard.

Ground the answer in data

The integration layer pulls the relevant records, respecting the user's existing access permissions.

Validate before delivery

The judging layer checks the draft response for accuracy, completeness, and relevance before it is shown.

Want a walkthrough of the platform?

We'll show you how SwarmNet connects to your systems and where the evaluation layer fits in.

Contact our team